Returns & Exchanges

At Melbourne Cleaning Supplies, we want you to be fully satisfied with your purchase. If a product is faulty or does not meet your expectations, our streamlined return process ensures a quick resolution for all home and commercial cleaning equipment.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of receipt with your order number and details regarding the specific cleaning supplies you wish to return.

• 2.
  Prepare the Package

  Ensure all items are in their original, unopened packaging and securely boxed to prevent damage during transit back to our Melbourne warehouse.

• 3.
  Ship the Items

  Affix the provided return authorization label to your package and drop it off at any authorized shipping location or schedule a courier pickup.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned goods to verify their condition, we will process your refund or exchange within 5-7 business days.